Don’t know about you, but I like application the emerging markets and watch how they’re advancing with the manipulation of mobile technology. On that note we bring you this storey, involving the capital of Kenya Stock Exchange which has recently launched the Complaints Handling Unit (CHU) SMS overhaul as an sweetening of the CHU website launched back in August.
According to the stock exchange’s CEO, Peter Mwangi, the new overhaul is designed to make the livestock market more approachable for investors, providing them with selective information of how the bourse operates or even raise issues they may have. “Investor protection is premised on the need to rich person an educated investor base who understand the products traded at the bourse and the procedures government activity minutes,” he said.
Complaints and queries ar lodged by sending an SMS via Safaricom and Zain, to 8485 at Sh10 per message.
And they already have some numbers pool to share – apparently about 30% of the queries received refer to a petition for general selective information on processes, with a further XIV relating to queries on dividend issues by shareholders.
For the record, since the introduction of CHU, the bourse has received 197 complaints with 145 having been resolved. Solid numbers, father’t you think?
[Via: CapitalFM]
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